Issues with 403 user authentication errors across Atlassian products

Incident Report for Confluence

Resolved

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC.
Users that were already logged in would not have been impacted by this issue.
A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Posted 6 days ago. Mar 04, 2025 - 07:31 UTC

This incident affected: Authentication and User Management.