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Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
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Operational
Create and Edit
Operational
Comments
Operational
Authentication and User Management
Operational
Search
Operational
Administration
Operational
Notifications
Operational
Marketplace Apps
Operational
Mobile
Operational
iOS App
Operational
Android App
Operational
Purchasing & Licensing
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Signup
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Confluence Automations
Operational
Cloud to Cloud Migrations - Copy Product Data
Operational
Server to Cloud Migrations - Copy Product Data
Operational
Resolved -
This issue has been resolved and all services are functional.
Feb 20, 12:26 UTC
Update -
We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
Feb 20, 12:26 UTC
Update -
We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
Feb 20, 07:13 UTC
Identified -
Customers using Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours as we continue our investigation.
Feb 20, 04:14 UTC
Resolved -
On February 19 2026, affected Confluence Cloud users may have experienced some service disruption in AP South, APSE, APSE2, East, and Central regions. The issue has now been resolved, and the service is operating normally for all affected customers.
Feb 19, 17:47 UTC
Monitoring -
We have received and investigated reports of a partial service disruption affecting Confluence Cloud for some customers in AP South, APSE, APSE2, East, and Central. The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
Feb 19, 15:44 UTC
Resolved -
We have implemented the fix and the group page in the Admin Hub is now functioning as expected.
Feb 18, 11:30 UTC
Monitoring -
We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.
Feb 18, 11:28 UTC
Investigating -
Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com.
We are currently investigating the problem. Next update will be shared in 60 mins or sooner.
Feb 18, 10:57 UTC