Confluence Status

All Systems Operational

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Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

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Operational

Create and Edit Operational

Comments Operational

Authentication and User Management Operational

Search Operational

Administration

Operational

Notifications Operational

Marketplace Apps Operational

Mobile Operational

iOS App Operational

Android App Operational

Purchasing & Licensing Operational

Signup Operational

Confluence Automations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Degraded performance in Cloud

Resolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, Atlassian Access, and Jira Product Discovery customers. The issue has been resolved and the service is operating normally.
Sep 19, 07:23 UTC

Update - Services are confirmed to be stable. We are performing final validation checks before confirming the incident's resolution.
Sep 19, 05:45 UTC

Monitoring - We have identified the root cause of the downgraded performance and have mitigated the problem. We are monitoring this closely.
Sep 19, 04:56 UTC

Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Sep 19, 02:53 UTC

Sep 18, 2023

Degraded performance in Confluence Cloud

Resolved - The issues with Confluence have been mitigated and the incident is being marked resolved for Confluence.
Sep 18, 23:06 UTC

Update - We are seeing that Confluence has recovered, but we will continue to monitor for the next 60 minutes before marking the incident as resolved.
Sep 18, 22:48 UTC

Monitoring - An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
Sep 18, 20:45 UTC

Update - We are continuing to investigate an issue with Confluence loading slow or failing to load which is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Sep 18, 19:15 UTC

Investigating - We are investigating an issue with Confluence loading slow or failing to load which is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Sep 18, 18:08 UTC

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

Customers are unable to edit pages

Resolved - Between 04:25 UTC to 05:20 UTC, we experienced issues editing pages for Confluence. The issue has been resolved and the service is operating normally.
Sep 15, 05:21 UTC

Update - We are continuing to investigate this issue.
Sep 15, 04:25 UTC

Investigating - We are investigating an issue with page editing that is impacting some Cloud customers. We will provide more details within the next hour.
Sep 15, 04:25 UTC

Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions

Resolved - Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-product attachments; and degraded performance across all products. The issue has been resolved and all services are operating normally.
Sep 15, 05:19 UTC

Monitoring - We have identified the root cause, initiated mitigation actions, and are seeing a reduction in errors when scaling up in response to customer traffic. We are still monitoring closely and will continue to provide updates.
Sep 15, 04:47 UTC

Update - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 04:12 UTC

Identified - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 04:02 UTC

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Atlassian Account login issues

Postmortem - Read details
Sep 22, 00:46 UTC

Resolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.

We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future.
Sep 13, 19:32 UTC

Update - We are no longer seeing occurrences of the Atlassian Accounts login errors, all clients should be able to successfully login now. We will continue to monitor.
Sep 13, 17:36 UTC

Update - We can see a reduction in the Atlassian Accounts login issues after the mitigation actions were taken. We are still monitoring closely and will continue to provide updates.
Sep 13, 16:30 UTC

Monitoring - We have identified the root cause of the Atlassian Accounts login issues impacting Cloud Customers and have mitigated the problem. We are now monitoring this closely.
Sep 13, 15:21 UTC

Investigating - We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.
Sep 13, 14:08 UTC

Sep 12, 2023

Sidebar unable to be collapsed and may display blank

Resolved - Between 15:30 UTC to 18:39 UTC, we experienced the inability to collapse the sidebar for Confluence. The issue has been resolved and the service is operating normally.
Sep 12, 18:47 UTC

Investigating - We are investigating an issue with the side bar where it is unable to be collapsed and using the shortcut may result in a blank panel, this is impacting all Cloud customers. We are currently working to deploy the fix. We will provide more details within the next hour.
Sep 12, 17:49 UTC