All Systems Operational

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Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

View Content ? Operational
Create and Edit Operational
Comments Operational
Authentication and User Management Operational
Search Operational
Administration ? Operational
Notifications Operational
Marketplace Apps Operational
Mobile Operational
iOS App Operational
Android App Operational
Purchasing & Licensing Operational
Signup Operational
Confluence Automations Operational
Cloud to Cloud Migrations - Copy Product Data ? Operational
Server to Cloud Migrations - Copy Product Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - Between 30 January 2025, 23:05 UTC, and 31 January 2025, 01:40 UTC, some customers for Confluence and Jira Service Management experienced errors viewing Confluence content either directly on Confluence or on Jira Service Management Portal as Knowledge base articles.

The root cause was the custom domain configured for Confluence, which caused a 'Forbidden Client' error. We have deployed a fix to mitigate the issue and verified that the services have recovered.

The issue has been resolved and the service is operating normally.

Jan 31, 02:17 UTC
Monitoring - We have identified the root cause of the Confluence pages that can't be accessed and are not loaded in JIRA Service Management knowledge-based. We have mitigated the problem, and now we are monitoring it closely.
Jan 31, 01:53 UTC
Investigating - We are investigating an issue with being unable to access Confluence pages that are impacting Confluence and JIRA Service Management Cloud customers. We will provide more details within the next hour.
Jan 31, 00:44 UTC
Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Postmortem - Read details
Feb 5, 21:00 UTC
Resolved - Between 28/Jan/25 2:02 PM UTC and 28/Jan/25 6:32 PM UTC, customers experienced issues in loading pages in Confluence due to a third party app. We have triggered an automatic update to a working version of the app for all impacted customers. This process has completed, and all customers using the third party app should once again be able to access Confluence as usual. The issue has been resolved and the service is operating normally.
Jan 28, 19:54 UTC
Update - We are continuing to work on a fix for this issue.
Jan 28, 16:38 UTC
Update - We are actively working on identifying a solution to address the issue.

Workaround: We advise all customers experiencing this issue to upgrade the Table Filter, Charts, and Spreadsheets for the Confluence app. Please see this page https://confluence.atlassian.com/upm/updating-apps-273875710.html for instructions.
We have received confirmation from customers that applying this workaround resolves the issue.
Our teams are closely monitoring the situation to ensure consistent results and continue to validate the effectiveness of this solution.

Jan 28, 16:37 UTC
Identified - We have identified that the issue affects customers using a third-party plugin. We recommend customers to upgrade the Table Filter, Charts & Spreadsheets for Confluence plugin and will continue to monitor the situation.
Jan 28, 15:06 UTC
Investigating - We are investigating issues with users who cannot access Confluence and will provide updates here soon.
Jan 28, 14:45 UTC
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.