Minor Service Outage

About This Site

Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

View Content ? Operational
Create and Edit Operational
Comments Operational
Authentication and User Management Operational
Search Partial Outage
Administration ? Operational
Notifications Operational
Marketplace Apps Operational
Mobile Operational
iOS App Operational
Android App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020
Resolved - Between 01/22/2020 8:20 PM UTC to 01/23/2020 4:49 PM UTC, user search functionality was not working for Confluence, Jira Core, Jira Service Desk, and Jira Software. The issue has been resolved and the service is operating normally.
Jan 23, 08:09 UTC
Monitoring - We have identified the root cause of the failure of the user search for some users and have mitigated the problem. We are now monitoring closely as some users may experience higher latencies.
Jan 23, 04:55 UTC
Identified - We are fixing a problem with user search for some Confluence, Jira Core, Jira Service Desk, and Jira Software Cloud customers in the US east and EU regions. The root cause is a problem with failing updates/replication to the user search index.
Jan 23, 02:52 UTC
Jan 22, 2020
Resolved - Between 20:20 UTC to 22:00 UTC, we experienced failures in user searches for Confluence, Jira Core, Jira Service Desk, Jira Software, and Bitbucket due to significantly elevated latencies, action has been taken and latencies have returned to an acceptable level.
Jan 22, 23:11 UTC
Identified - We are investigating cases of degraded performance for the user search component affecting Confluence, Jira Core, Jira Service Desk, Jira Software, and Bitbucket Cloud customers. Some customers may experience delays and elevated latencies when making user searches.
Jan 22, 22:19 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.