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Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

View Content ? Operational
Create and Edit Operational
Comments Operational
Authentication and User Management Operational
Search Operational
Administration ? Operational
Notifications Operational
Marketplace Apps Operational
Mobile Operational
iOS App Operational
Android App Operational
Purchasing & Licensing Operational
Signup Operational
Confluence Automations Operational
Cloud to Cloud Migrations - Copy Product Data ? Operational
Server to Cloud Migrations - Copy Product Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2024

No incidents reported today.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Resolved - Between to , the copy production data to sandbox was unavailable for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Jun 21, 09:09 UTC
Identified - We are investigating reports that the option to copy production data to the sandbox is not available. We have identified the root cause and are rolling out the fix.
Jun 21, 06:06 UTC
Resolved - We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens:

1. First a paid app gets suspended due to lack of payment
2. Then administrator decides to uninstall app
3. Then administrator decides to (re)install app
4. Payment is issued for the app
5. App fails to reactivate (as a result of this bug)

We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario.

The app reactivates correctly when no re-installation was attempted after suspension.

We haven't found any recent changes that could cause this scenario to be happening more frequently.

We're going to work in the future on improving the reinstallation flow for the suspended apps which will reduce the possibility to leave apps in state whey they can't be reactivated.

Jun 21, 06:13 UTC
Identified - We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens:

1. First a paid app gets suspended due to lack of payment
2. Then administrator decides to uninstall app
3. Then administrator decides to (re)install app
4. Payment is issued for the app
5. App fails to reactivate (as a result of this bug)

We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario.

The app reactivates correctly when no re-installation was attempted after suspension.

We are working on a plan to fix this issue.

We are continuing our investigation to understand if there is no recent change in system that could cause this scenario to be happening more frequently.

We will post next update in 24 hours - by the 2024-06-13 9:30 UTC.

Jun 12, 09:50 UTC
Investigating - We are investigating an issue impacting paid apps after their license being suspended due to non-payment, and then reactivation fails even after making payment. We will provide more details once we identify the root cause.
Jun 12, 06:45 UTC
Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved. Version 3.71.3 and above have been monitored and validated.
Jun 14, 04:46 UTC
Monitoring - Fixed version 3.71.3 has been released and is now available for all customers. Updates will take place automatically or can be triggered by customers themselves. We will monitor adoption of the fix version and recovery.
Jun 13, 07:07 UTC
Update - We have identified an issue in which existing Confluence iOS users lost their push notification registrations after upgrading to version 3.70. We have identified the root cause and are in the process of deploying a new version of the app for customers to update to over the coming days.

Fixed version will be 3.71.3

Jun 13, 03:38 UTC
Identified - We have identified an issue in which existing Confluence iOS users lost their push notification registrations after upgrading to version 3.70. We have identified the root cause and are in the process of buidling a new version of the app for customers to update over the coming days.
Jun 12, 23:36 UTC
Jun 13, 2024
Jun 12, 2024
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.