We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

On February 28, 2025, between 14:47 and 20:30 UTC, some customers experienced issues impacting search results. The issue has been resolved and search is now operating normally.

We are pleased to inform you that a new version of our app is now available on the Apple App Store. Please update your app to the latest version to resolve the issue.

On February 27, 2025, between 03:00 and 20:40 UTC, some customers experienced intermittent issues impacting Confluence search results. The issue has been resolved and search is operating normally.

Between 30 January 2025, 23:05 UTC, and 31 January 2025, 01:40 UTC, some customers for Confluence and Jira Service Management experienced errors viewing Confluence content either directly on Confluence or on Jira Service Management Portal as Knowledge base articles. The root cause was the custom domain configured for Confluence, which caused a 'Forbidden Client' error. We have deployed a fix to mitigate the issue and verified that the services have recovered. The issue has been resolved and the service is operating normally.

Between 28/Jan/25 2:02 PM UTC and 28/Jan/25 6:32 PM UTC, customers experienced issues in loading pages in Confluence due to a third party app. We have triggered an automatic update to a working version of the app for all impacted customers. This process has completed, and all customers using the third party app should once again be able to access Confluence as usual. The issue has been resolved and the service is operating normally.

We experienced issues with linking Confluence spaces to Jira projects. The impact has been confirmed to only impact Jira Cloud.