Degraded performance on Confluence Cloud

Incident Report for Confluence

Resolved

Between 19:00 UTC to 20:38 UTC, we experienced performance degradation for some Confluence Cloud users. The issue has been resolved and the service is operating normally.

Posted Apr 06, 2020 - 21:29 UTC

Identified

We continue to work on resolving the performance degradation for some Confluence Cloud users. We have identified the root cause and expect recovery shortly.

Posted Apr 06, 2020 - 20:35 UTC

Investigating

We are investigating cases of degraded performance for some Confluence Cloud customers. We will provide more details within the next hour.

Posted Apr 06, 2020 - 19:59 UTC

This incident affected: View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps and Mobile (iOS App, Android App).