Issue with Team Fields and User Picker

Incident Report for Confluence

Resolved

Between 07:30 UTC to 09:X30 UTC, we experienced issues with user mentions for Confluence, and Team fields and User Picker in Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Posted Oct 29, 2024 - 10:25 UTC

Investigating

We are investigating issues with Team Fields, which does not provide existing options to be updated, and also User Picker functionality not working. We will provide updates here soon.

Posted Oct 29, 2024 - 09:43 UTC

This incident affected: View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data and Mobile (iOS App, Android App).