Confluence Site Backup Failures

Incident Report for Confluence

Resolved

Since 2:40PM AEST, the fix has been deployed to production and backups are expected to work as intended.

Posted May 03, 2023 - 06:39 UTC

Identified

The root cause has been identified, and the solution has been worked on. The deployment of the fix is pending.

This was determined to affect only a small subset of customers.

Posted May 03, 2023 - 04:15 UTC

Update

We are continuing to investigate this issue.

Posted May 02, 2023 - 23:42 UTC

Update

We are continuing to investigate this issue.

Posted May 02, 2023 - 23:31 UTC

Investigating

We are investigating an issue with Site Backups that is impacting all Confluence Cloud customers. We will provide more details within the next hour.

Posted May 02, 2023 - 23:27 UTC

This incident affected: Administration.