Personal space names are displaying User-##### instead of usernames

Incident Report for Confluence

Resolved

This incident has been resolved

Posted 14 days ago. Aug 10, 2019 - 03:23 EDT

Update

We are continuing the gradual rollout of the fix to all impacted user spaces.

Posted 14 days ago. Aug 09, 2019 - 14:54 EDT

Update

A fix for the issue is being progressively rolled out to all impacted user spaces.

Posted 15 days ago. Aug 08, 2019 - 14:29 EDT

Update

We're still working on a fix for this problem.

Posted 16 days ago. Aug 07, 2019 - 14:47 EDT

Identified

We continue to work on resolving the incorrect usernames being displayed for Confluence Cloud. We have identified the root cause and expect recovery shortly.

Posted 17 days ago. Aug 07, 2019 - 00:25 EDT

Investigating

We are investigating an issue with incorrect usernames being displayed that is impacting some Cloud customers. We will provide more details within the next hour.

Posted 17 days ago. Aug 06, 2019 - 21:00 EDT

This incident affected: Authentication and User Management.

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