Personal space names are displaying User-##### instead of usernames

Incident Report for Confluence

Resolved

This incident has been resolved

Posted Aug 10, 2019 - 07:23 UTC

Update

We are continuing the gradual rollout of the fix to all impacted user spaces.

Posted Aug 09, 2019 - 18:54 UTC

Update

A fix for the issue is being progressively rolled out to all impacted user spaces.

Posted Aug 08, 2019 - 18:29 UTC

Update

We're still working on a fix for this problem.

Posted Aug 07, 2019 - 18:47 UTC

Identified

We continue to work on resolving the incorrect usernames being displayed for Confluence Cloud. We have identified the root cause and expect recovery shortly.

Posted Aug 07, 2019 - 04:25 UTC

Investigating

We are investigating an issue with incorrect usernames being displayed that is impacting some Cloud customers. We will provide more details within the next hour.

Posted Aug 07, 2019 - 01:00 UTC

This incident affected: Authentication and User Management.