Confluence search not returning results for some customers

Incident Report for Confluence

Resolved

On February 28, 2025, between 14:47 and 20:30 UTC, some customers experienced issues impacting search results.

The issue has been resolved and search is now operating normally.

Posted Feb 28, 2025 - 20:39 UTC

Update

We are continuing to investigate this issue. We will provide more details once we identify the root cause.

Posted Feb 28, 2025 - 19:06 UTC

Investigating

We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.

Posted Feb 28, 2025 - 17:52 UTC

This incident affected: Search.