Errors while trying to view or attach files in Confluence Cloud

Incident Report for Confluence

Resolved

This incident has been resolved.
Posted 6 years ago. May 22, 2019 - 20:23 UTC

Update

We are continuing to monitor for any further issues.
Posted 6 years ago. May 22, 2019 - 19:05 UTC

Monitoring

We were able to identify the cause and release a fix to the issue impacting the file viewing/attaching functionality. We are now monitoring the service closely.
Posted 6 years ago. May 22, 2019 - 17:49 UTC

Update

We continue to investigate the issue with viewing/attaching files that is impacting some of our Confluence Cloud users.
Posted 6 years ago. May 22, 2019 - 12:33 UTC

Investigating

We are currently investigating an issue with viewing/attaching files that is impacting Confluence Cloud customers.
Posted 6 years ago. May 22, 2019 - 10:53 UTC
This incident affected: View Content and Create and Edit.
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