We are continuing to monitor for any further issues.
Posted 7 months ago. Sep 14, 2024 - 04:15 UTC
Monitoring
We have identified the root cause of the missing pages in search results and mitigated any further impact. However, some pages may still not show until the re-index is complete.
We are continuing to monitor this closely.
Posted 7 months ago. Sep 12, 2024 - 06:06 UTC
Identified
We have identified the issue and have turned off the faulty feature flag. The team will reindex affected documents to ensure they start appearing in search results.
Posted 7 months ago. Sep 11, 2024 - 11:06 UTC
Update
Update: We are actively investigating the issue where some documents are missing from search results because the permissions configuration is not being correctly passed to the downstream indexer, resulting in restrictive search outcomes.
Posted 7 months ago. Sep 11, 2024 - 08:30 UTC
Investigating
We are investigating reports of complete list of documents not appearing as part of Confluence Search results. We will provide more details once we identify the root cause.