Confluence Cloud pages are intermittently unresponsive on Chrome browser
Incident
Report for Confluence
Resolved
This incident has been resolved.
Monitoring
We have identified the root cause of the unresponsive pages in Confluence for some users of the Chrome browser, and have mitigated the problem. We are now monitoring closely.
Identified
We continue to work on resolving the issue of unresponsive pages in Confluence for some users of the Chrome browser. We have identified the root cause and expect recovery shortly.
For anyone who is facing this issue and is looking for an immediate workaround, please go to chrome://flags/#enable-layout-ng on your browser and select Disabled. Alternately, please use Firefox or Safari.
For anyone who is facing this issue and is looking for an immediate workaround, please go to chrome://flags/#enable-layout-ng on your browser and select Disabled. Alternately, please use Firefox or Safari.
Update
We are continuing to investigate pages being intermittently unresponsive on Chrome browser.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng on your browser and select Disabled. Alternately, please use Firefox or Safari.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng on your browser and select Disabled. Alternately, please use Firefox or Safari.
Update
We're still investigating the root cause of this issue.
Investigating
We do not have a root cause for the intermittent unresponsiveness impacting some Confluence Cloud pages. We continue to investigate and will post updates when the root cause has been identified.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
Identified
The issue has been identified and a fix is being implemented.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We have identified the root cause for the intermittent unresponsiveness impacting some Confluence Cloud pages.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
For anyone who is facing this issue and is looking for a workaround, please go to chrome://flags/#enable-layout-ng and select Disabled.
Update
We do not have a root cause for the intermittent unresponsiveness impacting some Confluence Cloud pages. We continue to investigate and will post updates when the root cause has been identified.
Investigating
We are investigating an issue with reports that some pages on Confluence Cloud are intermittently unresponsive.
This incident affected: View Content.