Confluence Degraded Performance

Incident Report for Confluence

Resolved

Between 08:00 UTC to 08:50 UTC, some customers experienced degraded performance for Confluence The root cause was a change in user caching that caused slower back end response times. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we’re actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Posted Jun 24, 2019 - 09:53 UTC

Update

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Posted Jun 24, 2019 - 09:52 UTC

Update

We are continuing to investigate this issue.
Posted Jun 24, 2019 - 09:17 UTC

Investigating

We are investigating cases of degraded performance for some Confluence Cloud customers. We will provide more details within the next hour.
Posted Jun 24, 2019 - 09:13 UTC
This incident affected: View Content, Create and Edit, Comments, Search, Administration, Notifications, and Marketplace Apps.