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We identified the root cause of the issue with some Confluence Cloud pages intermittently displaying "Unknown User" in place of user mentions. A fix has been deployed and we are now monitoring closely.
Posted Jun 07, 2019 - 21:29 UTC
Identified
We continue to work on resolving the issue with some Confluence Cloud pages intermittently displaying "Unknown User" in place of user mentions. We have identified the root cause and a fix for the issue is currently being rolled out.
Posted Jun 07, 2019 - 19:17 UTC
Investigating
We are investigating an issue with some Confluence Cloud pages intermittently displaying "Unknown User" in place of user mentions. We will provide more details once we identify the root cause.
