Generating attachment previews is delayed

Incident Report for Confluence

Resolved

This incident has been resolved.

Posted Apr 06, 2023 - 17:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 06, 2023 - 16:17 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 06, 2023 - 15:52 UTC

Investigating

We are aware of an issue when uploading an attachment that the message "Creating preview" remains indefinitely. While the upload is successful, the preview generation is delayed

Posted Apr 06, 2023 - 15:52 UTC

This incident affected: View Content.