Atlassian Cloud Partial Outage
Incident Report for Confluence
Resolved
Between 7:27 UTC to 12:45 UTC on 11/12/2019, we experienced an outage followed by a performance degradation for Confluence Cloud, Jira Core, Jira Service Desk, Jira Software and Opsgenie. The issue has been resolved and the services are operating normally.
Posted Nov 12, 2019 - 13:43 UTC
Monitoring
We are recovering from the degraded performance with our Atlassian Cloud Products. We are now monitoring closely and we expect to be fully recovered in next 3 hours.
Posted Nov 12, 2019 - 13:27 UTC
Investigating
We are investigating cases of degraded performance for Confluence Cloud, Jira Core, Jira Service Desk, Jira Software and Opsgenie Cloud customers. We will provide more details within the next hour.
Posted Nov 12, 2019 - 11:47 UTC
Monitoring
We have identified the root cause of the outage and have mitigated the problem. We are now monitoring closely.
Posted Nov 12, 2019 - 09:57 UTC
Investigating
We are investigating an issue with outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.
Posted Nov 12, 2019 - 08:33 UTC
This incident affected: Mobile (iOS App, Android App) and View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps.