Degraded performance of Cloud Products when selecting users or teams
Incident
Report for Confluence
Resolved
This issue has been resolved and all services are functional.
Update
We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
Update
We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours or sooner based on significant progress.
Identified
Customers using Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours as we continue our investigation.
We are continuing to work towards mitigating this issue for all users and products.
We anticipate our next update to be posted within 6 hours as we continue our investigation.
This incident affected: View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data and Mobile (iOS App, Android App).