Login issues with Atlassian Access

Incident Report for Confluence

Resolved

Between 00:00 UTC to 12:00 UTC, we experienced an issue Access and OAuth issues, that has extended to affect customers ability to add Atlassian products and add-ons. The issue has now been resolved and the service is operating normally.
Posted Mar 06, 2019 - 14:05 UTC

Update

We have identified the root cause of the Access and OAuth issues, that has extended to affect customers ability to add Atlassian products and add-ons. We have mitigated the problem. We are now monitoring closely.
Posted Mar 06, 2019 - 12:36 UTC

Update

We have identified the root cause of the Access and OAuth issues, that extends to affect customers ability to add Atlassian products and add-ons. We are now monitoring closely.
Posted Mar 06, 2019 - 09:35 UTC

Monitoring

We have identified the root cause of the Access and OAuth issues. We have since mitigated the problem. We are now monitoring closely.
Posted Mar 06, 2019 - 07:08 UTC

Identified

We continue to work on resolving the issue with Atlassian Access. We have identified the root cause and working on the fix.
Posted Mar 06, 2019 - 05:06 UTC

Update

We have detected that the issue also impacts any access using Atlassian Cloud Mobile applications and any service that uses OAuth including plugins and 3rd party apps.
Posted Mar 06, 2019 - 03:26 UTC

Update

We are actively investigating login issues for Atlassian Access. We will post more information here within the next hour.
Posted Mar 06, 2019 - 02:50 UTC

Investigating

We are investigating an issue with authentication that is impacting Atlassian Access customers. We will provide more details within the next hour.
Posted Mar 06, 2019 - 01:39 UTC