Static macro rendering is failing in Confluence Cloud
Incident
Report for Confluence
Resolved
On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Identified
Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.
Update
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
Investigating
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
This incident affected: View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data and Mobile (iOS App, Android App).