Confluence Cloud issues with file attachments

Incident Report for Confluence

Resolved

Between 07:06 UTC to 10:40 UTC, we experienced with viewing, downloading and uploading of files for Confluence Cloud. The issue has been resolved and the service is operating normally.

Posted Sep 12, 2019 - 10:46 UTC

Update

Between 07:06 UTC to 10:40 UTC, we experienced with viewing, downloading and uploading of files for Confluence Cloud. The issue has been resolved and the service is operating normally.

Posted Sep 12, 2019 - 10:46 UTC

Identified

We continue to work on resolving the viewing, downloading and uploading of files for Confluence Cloud. We have identified the root cause and expect recovery shortly.

Posted Sep 12, 2019 - 10:36 UTC

Investigating

We are currently investigating an issue related to viewing, downloading, uploading files in Confluence Cloud.

Posted Sep 12, 2019 - 09:57 UTC

This incident affected: View Content and Create and Edit.