Some users experiencing a 'site maintenance' message when attempting to access Confluence and Jira on some APAC based sites.

Incident Report for Confluence

Resolved

A fix has been implemented and we have not seen any recurrences. This incident has been resolved for Confluence.
Posted Mar 19, 2025 - 13:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2025 - 09:04 UTC

Update

We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
Posted Mar 19, 2025 - 07:45 UTC

Investigating

We are aware of some users experiencing a site maintenance window appearing instead of their site for Confluence. Our team is investigating this with urgency.
Posted Mar 19, 2025 - 00:04 UTC
This incident affected: View Content, Create and Edit, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup, Confluence Automations, Cloud to Cloud Migrations - Copy Product Data, Server to Cloud Migrations - Copy Product Data and Mobile (iOS App, Android App).