Issue open and uploading files

Incident Report for Confluence

Resolved

Between 14:54 UTC to 16:15 UTC, we experienced a problem accessing attachments and other files for Confluence Cloud. The issue has been resolved and the service is operating normally.

Posted Feb 05, 2020 - 17:25 UTC

Monitoring

We have identified the root cause of the problem and have mitigated the problem. We are now monitoring closely.

Posted Feb 05, 2020 - 16:47 UTC

Investigating

We are investigating an issue with attachments and other files that is impacting our Cloud customers. Viewing and uploading may not be available. We will provide more details within the next hours.

Posted Feb 05, 2020 - 16:00 UTC

This incident affected: View Content and Create and Edit.