Performance Issues on Confluence Cloud

Incident Report for Confluence

Resolved

Between 17:35 UTC to 19:00 UTC, some customers would have experienced degraded performance for Confluence Cloud. The root cause was identified to be a change that was rolled out earlier in the day. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we’re actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Posted Feb 20, 2019 - 21:56 UTC

Monitoring

We have identified the root cause of the performance degradation on Confluence Cloud and have mitigated the problem. We are now monitoring closely.
Posted Feb 20, 2019 - 21:08 UTC

Investigating

We have identified the root cause of the performance degradation on Confluence Cloud and have mitigated the problem. We are now monitoring closely.
Posted Feb 20, 2019 - 18:03 UTC