Confluence: Server to cloud migrations failing to map users correctly

Incident Report for Confluence

Resolved

Between Thursday, 18/July/2019 12:00 UTC to Friday, 19/July/2019 11:39 UTC, we experienced issues with the mapping of content to the proper users when migrating from Confluence server to Confluence cloud. The issue has been resolved and the service is operating normally.

Posted Jul 19, 2019 - 12:16 UTC

Identified

We continue to work on resolving the Confluence server to cloud migrations that is impacting all of Cloud Migration Assistant for Confluence and manual space imports. We have identified the root cause and expect recovery shortly.

Posted Jul 19, 2019 - 09:27 UTC

Investigating

We are investigating an issue with Confluence server to cloud migrations that is impacting all of Cloud Migration Assistant for Confluence and manual space imports. We will provide more details within the next hour.

Posted Jul 19, 2019 - 07:59 UTC

This incident affected: Administration.