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Between 7:59 UTC to 22:03 UTC, some customers experienced anonymous access search for Confluence. The root cause was a faulty change in authorization rules that caused an error response. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Posted Feb 21, 2025 - 22:16 UTC
Identified
We continue to work on resolving the anonymous access search for Confluence. We have identified the root cause and expect recovery shortly.
Posted Feb 21, 2025 - 21:02 UTC
Investigating
We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.
