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Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
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Operational
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Operational
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Resolved -
We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas. Thank you for your patience and understanding while we worked to resolve this issue.
Dec 27, 05:20 UTC
Monitoring -
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.
Dec 27, 04:42 UTC
Update -
We are actively investigating this issue and will share additional updates as soon as more information becomes available. We sincerely apologize for the inconvenience this has caused.
Dec 27, 03:28 UTC
Investigating -
We have identified an issue with outbound email delivery and mobile push notifications that is impacting Atlassian Cloud customers across all products. Importantly, customer support tickets are unable to be generated during this time. We apologise for any inconvenience this may cause. We are currently investigating and will provide more information as it becomes available.
Dec 27, 02:48 UTC
Resolved -
On December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have experienced performance degradations and errors on the web page and mobile apps. The issue has now been resolved, and the service is operating normally for all affected customers.
Dec 15, 19:01 UTC
Update -
Our teams are continuing to implement mitigations. Error rates have decreased across all products and we are seeing improvements.
We will continue to provide updates here in 60 minutes or as more information becomes available.
Dec 15, 17:47 UTC
Update -
We have identified the cause of the issue, and our teams are diligently working on mitigations. We're currently seeing signs of improvements. We'll continue to share additional updates here in 60 minutes or as more information becomes available.
Dec 15, 16:47 UTC
Identified -
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, and Rovo. We'll share updates here as more information is available.
Dec 15, 16:26 UTC