Update - We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and a Mobile App policy with Allow access from any IP address are configured. A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue. Users can use a mobile device running the Android operating system as a workaround to this problem until the release is available.

For more information on IP Allowlists please see https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/

For more information on Mobile App policies please see https://support.atlassian.com/security-and-access-policies/docs/mobile-policy-mam-security-controls-and-supported-apps/

Feb 26, 2025 - 06:20 UTC
Monitoring - We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and App Trust Mobile Bypass are both enabled.
A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue.
Users can use a mobile device running on Android operating system as a workaround to this problem until the release is available.

Feb 26, 2025 - 05:02 UTC

About This Site

Here we will post updates about Confluence's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

View Content ? Operational
Create and Edit Operational
Comments Operational
Authentication and User Management Operational
Search Operational
Administration ? Operational
Notifications Operational
Marketplace Apps Operational
Mobile Partial Outage
iOS App Partial Outage
Android App Operational
Purchasing & Licensing Operational
Signup Operational
Confluence Automations Operational
Cloud to Cloud Migrations - Copy Product Data ? Operational
Server to Cloud Migrations - Copy Product Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2025

No incidents reported today.

Feb 26, 2025

Unresolved incident: 403 Errors experienced by iOS users when IP Allowlist and Mobile App policy with Allow access from any IP address are enabled.

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025
Resolved - Between 7:59 UTC to 22:03 UTC, some customers experienced anonymous access search for Confluence. The root cause was a faulty change in authorization rules that caused an error response. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Feb 21, 22:16 UTC
Identified - We continue to work on resolving the anonymous access search for Confluence. We have identified the root cause and expect recovery shortly.
Feb 21, 21:02 UTC
Investigating - We are investigating reports of intermittent errors for some Confluence Cloud customers. We will provide more details once we identify the root cause.
Feb 21, 20:10 UTC
Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Resolved - On February 13, 2025, between 21:47 UTC and 22:15 UTC, some customers for Confluence Cloud in the Asia Pacific region experienced degraded performance and 500 errors. The issue was caused by a sudden surge in traffic and was resolved within 28 minutes.
Feb 13, 23:39 UTC