Errors while trying to view or attach files in Confluence Cloud

Incident Report for Confluence

Resolved

This incident has been resolved.

Posted May 22, 2019 - 20:23 UTC

Update

We are continuing to monitor for any further issues.

Posted May 22, 2019 - 19:05 UTC

Monitoring

We were able to identify the cause and release a fix to the issue impacting the file viewing/attaching functionality. We are now monitoring the service closely.

Posted May 22, 2019 - 17:49 UTC

Update

We continue to investigate the issue with viewing/attaching files that is impacting some of our Confluence Cloud users.

Posted May 22, 2019 - 12:33 UTC

Investigating

We are currently investigating an issue with viewing/attaching files that is impacting Confluence Cloud customers.

Posted May 22, 2019 - 10:53 UTC

This incident affected: View Content and Create and Edit.